You recently purchased a furniture from renowned furniture brand
Write a letter in about 150-200 words to the manager of complaining about the poor quality of the furniture. Your email should do the following things Give details of the nature of the complaint. Request for immediate repair or replacement as needed.
Sample Answer
Dear Manager Last week I went to your store to buy a new black couch for my new house. After researching, I decided to go to your store because I found good online reviews. I can say now I regret my decision. When I went to the store and saw the new Italian design clack couch, I immediately thought this one would fit perfect in my living room. The problem was when I received mine, it was not what I expected. The main reason for this email is to complain about its poor quality. First of all, instead of being black, it has a dark grey-ish tint. When you sit, it's like being seated on a rock, so rigid. The pillows are supposed to be fluffy, making you itchy instead. And finally, the footrests are broken. I would like you to solve this problem, either repairing the foot rets at least, or sending me a new couch. Honestly, it is a shame that I received a couch like this, with such poor quality. I look forward to hearing from you. Regards, Nikki
