Writing Task 1: Writing an Email

Read the following information.

You had recently ordered a book, online from a bookseller. The book sent by him was not the latest edition, even though you had paid the money according to the latest edited version.

Write an email to the bookseller in about 150-200 words. Your email should do the following things:

  • Complain about the service of the online site
  • State about the urgency for the latest edition

Dear Bookseller, I am writing this email to complain about the version of the book, which I bought from your online store. I paid money to buy the latest version of the book, but I received an older version of the book. The cost of the older version of the book is less. I submitted a complaint on your website five days back. But I haven't received a reply from you till now. I also tried to reach the customer service officials using the toll-free number given on the website. But no one answered the call. I have promised to give the latest version of this book to my girlfriend as a birthday gift. But right now, I have the older version of the book, which I can not give her as a gift. Therefore, I want you to either send me the latest version of the book as soon as possible or refund me. I look forward to hearing from you. Thanks, Mark