Writing Task 1: Writing an Email

Read the following information.

On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost

Write a letter to the manager of your insurance company in about 150-200 words. Your email should do the following things:

  • Describe the item you lost.
  • How you lost it.
  • What you would like the insurance company to do for you.

To whom it may concern, I am writing this email to claim the insurance provided by The Star Life travel insurance scheme for my Nikon 4200 DSLR Camera, which got lost on my recent trip to Dubai. As per policy, the camera, among other valuable items, was covered by your insurance. The camera was black and had an extra lens attached to it. A strip printed with the NIKON logo was also attached to it. The case of the camera was black and had red piping at its corners. It was our second day of the trip. We visited Hotel Piccadily for lunch, and that was the last time I had seen it. I remember that I kept it on my lunch table, but it was not there when I came back from the washroom. I immediately informed the hotel manager, but he assured me that he and his staff had not seen any camera lying on my table. I would like you to refund the whole amount for the camera. The camera billing details are attached to this email. My insurance ID is BHU4455. Kindly revert to this email for any details. Yours sincerely, Mike