your credit card company billed you twice for the same purchase
Write an email to the billing department of the credit card companyin about 150-200 words. Your email should do the following things: Inform them where you have used the card Inform them about the item purchases by you
Sample Answer
Hello Team, I am writing this mail to inform you about the recent transaction that happened on my credit card, xxxx xxx 678. On 15 May, I purchased $20 from abc.com, and there are two billed amounts on my card. I brought a sofa for my home, and I remember that I did the transaction only once. When I reached the support team, they started blaming me and said they could not help in this matter as it was an authorized transaction. They keep on arguing with me, which was very frustrating for me. I am unhappy with the service and worried about the billed amount. I request you to please look into the issue and help me to resolve it as soon as possible. I am attaching the link to the sofa which I bought and the receipt for it. Feel free to call me on my cell phone as I am working from home these days. I am looking forward to your response. Regards Felix
