Writing Task 1: Writing an Email

Read the following information.

There have been some problems with public transportation in your area recently.

Write a letter to the management of the public transport company in about 150-200 words. In your letter describe the problems

  • Explain how these problems are affecting the public.
  • Suggest some changes that could be made.

To whom it may concern, I am writing this email regarding the problems with public transportation in Urban Estate. The public transportation services are not working up to the mark. Our area is the busiest in the whole city. People use public transport to reach their destination on time, but the bus services have gotten low. The buses are not clean and are not adequately maintained. Last night, I had to walk for 10 miles because the bus broke in the middle of nowhere. Also, many routes are not covered by the buses, which creates problems while boarding a bus as there is always a long queue waiting to board. There are some changes I would like to suggest. The buses must be cleaned and maintained regularly. New buses must be bought to cover the uncovered areas. This will help people to travel quickly and reach their destinations on time. I hope you will understand the situation and work on this as a priority. Yours sincerely, Mike