Writing Task 1: Writing an Email

To whomsoever it may concern, I wanted to raise two concerns with a height-adjustable desk I had ordered online form your website approximately two weeks back on July 15th, 2020. Firstly, as per the product description on the website, the desk's width should be 25 inches. However, when I took the actual measurement after assembling it, the actual width is a quarter-inch shy of 24 inches. Lastly, the website's description states that there is a feature for configuring up to three memory settings for the desk height. I am, however, only seeing two memory settings available which does not match with the product description. Since both the above issues are concerning the actual desk not matching the detailed description mentioned on the website, it is not fulfilling my need to purchase a standing desk. To fix this issue, I would be initiating a request to return this desk and would like to order a replacement desk (model number 11506) which should meet my needs, provided the description and actual dimensions are an exact match. And I would appreciate it if you do not charge me any additional shipping fee on the replacement desk because of this inconvenience caused. I am looking forward to a positive response from your end. Kind Regards, Mike.