Writing Task 1: Writing an Email

Read the following information.

You had recently ordered a book, online from a bookseller. The book sent by him was not the latest edition, even though you had paid the money according to the latest edited version.

Write an email to the bookseller in about 150-200 words. Your email should do the following things:

  • Complain about the service of the online site
  • State about the urgency for the latest edition

Dear sir or madam, I am writing to express my disappointment with your online service as I recently ordered a book and it's not the one that I ordered. I ordered the latest edition of the book, which contains all the new and updated articles as my course required the latest figures and numbers of the past year's economic changes in the country. But the version I got has the old numbers and charts of the year before that year. Also, I paid extra money for the fast delivery process due to its urgency as my course will start in the coming week. now, I got the wrong edition to impact my studies as it's hard to study with different numbers than the whole class. Although your website is the best bookseller online platform, I am giving you guys another chance by correcting this mistake and giving a total discount on my other purchase. I look forward to your response. Regards Thomas