Writing Task 1: Writing an Email

Read the following information.

Uber driver misbehaved with you on the way to the office and you reached office late.

Write an email to the Uber support department in about 150-200 words. Your email should do the following things:

  • write about the incident.
  • Suggest ways to improve services.

To whom it may concern, I am writing this email to provide you with details about an incident and file a complaint against the Uber driver, Sam. The incident happened on Monday morning around 9 a.m. while travelling from my home to the office: -The driver was 10 minutes late than the expected pickup time and spoke rudely over the phone when I called to ask about the reason for his delay. -He jumped two red traffic lights and got stopped by the police, and when the police checked his driving license, it was expired. -He drove very rashly and almost hit a truck coming from the opposite direction. I got terrified and told him to stop the cab there and then. I had to take a bus to my office, which got me late. It is the worst cab experience I ever had. I would like you to take immediate action against the uber driver and also would like to suggest you perform regular checkups on the drivers who will protect the passengers as well as improve your services. Regards, Felix