Writing Task 1: Writing an Email

Read the following information.

You had recently ordered a book, online from a bookseller. The book sent by him was not the latest edition, even though you had paid the money according to the latest edited version.

Write an email to the bookseller in about 150-200 words. Your email should do the following things:

  • Complain about the service of the online site
  • State about the urgency for the latest edition

Dear Seller, I am writing this letter to complain about the book you sent me last week. I asked for the Gas Dynamics edition 4 by Paul Scholes, but you send me the edition 3 instead of 4. My name is Tony, and I am a regular customer of your books and reference. This is the first time I am experiencing such a problem from you. Usually, your service is excellent, and I get the same book as I ordered. I am an Engineering student, and I am preparing for my final year exam; I already bought the 3rd edition of Gas Dynamics last December. I required this 4th edition because there are two chapters in the 4th edition, which is not included in the 3rd edition. Also, my professor told me that the 4th edition is more user friendly than the 3rd. Can you please resend the 4th edition of the book? I will return the 3rd edition once I receive the latest edition. I am looking forward to your response. Best Regards, Tony