Writing Task 1: Writing an Email

Read the following information.

You had recently ordered a book, online from a bookseller. The book sent by him was not the latest edition, even though you had paid the money according to the latest edited version.

Write an email to the bookseller in about 150-200 words. Your email should do the following things:

  • Complain about the service of the online site
  • State about the urgency for the latest edition

Dear manager, Yesterday, I received a book that I bought in your bookshop and, now, I am in trouble because it was delivered the wrong book. I ordered the book Management 3.0 8th edition, which is the latest edition. However, I received the 6th edition, which is outdated in the most relevant part for my current research, even though I had paid de money according to the 8th edition. Also, I had paid your fast-delivery service to have the book delivered in less than two days, because I am in a hurry to finish my research. Today, I am sending back the wrong book by mail. Please, I beg you to trust in my report and send me the right book today yet, don't wait to receive the returned book, only check your system to have sure you made a mistake. My deadline to finish my research is coming, and I cannot waste more time. Please, let me know If you decide to do something different from my proposal. Regards, Mike