Writing Task 1: Writing an Email

Read the following information.

Internet service provider in your area has installed outdated equipment and as a result, people in your area are getting very slow connection speed.

Write an email to the manager of the internet service provider company in about 150-200 words. Your email should do the following things:

  • describe the speed issue you are facing
  • explain how it is affecting your work
  • what you expect the company to do

Dear manager, I am writing this mail to express my dissatisfaction with the internet service provided by Bell. I have been with this network for the last five years. However, I had never seen this much slower internet connection before. I am a resident of 23 Clydesdale circle, Brampton. For the last couple of weeks, MY whole family is suffering from poor internet connection issues, mainly affecting my business. As you know, COVID 19 is affecting the whole world. Hence, everyone is doing work from home as I am. My whole work is going behind day by day as the internet was entirely shut off for three days by the beginning of this week then after three days service guy came to fix it, and still it's not working correctly. Not only me and my business, however, but my wife is also facing the same difficulties regards work. To resolve this problem, I want you to send some technician as early as possible to get to know about the issue. Afterwords technician can fix it. Looking forward to seeing the engineer Regards, Sam