Writing Task 1: Writing an Email

Read the following information.

You had recently ordered a book, online from a bookseller. The book sent by him was not the latest edition, even though you had paid the money according to the latest edited version.

Write a letter to the bookseller in about 150-200 words. Your email should do the following things:

  • Complaint about service of the online site
  • State about the urgency for the latest edition

Dear Sir/ Madam, I am Tony from Vancouver. Your website is one of the most reliable sources to buy a publication. However, I am writing this email to inform you about my recent experience while purchasing a book online from the Amazon website. I ordered the textbook "Organizational Change" for my leadership class on 08/28/2020. I paid requested and paid for the newest 12th edition since it is the most updated manual, despite that, the package delivered to me was an older version of the required course material. Also, I am disappointed with the customer service provided by your company. It took longer than usual to receive the parcel. Apart from that, I was not given the required information to track my delivery. Due to this, I had to search for my building lobby to find the packet. The course's revised version is of top priority for me since my class schedule has already begun, and I need the notes for reference and studies. I would be grateful if you can please provide me with a replacement for the revised course-book at the earliest. I am looking forward to hearing from you. Kind regards, Tony