Uber driver misbehaved with you on the way to the office and you reached office late.
Write an email to the Uber support department in about 150-200 words. Your email should do the following things: write about the incident. Suggest ways to improve services.
Sample Answer
Dear Sir, I am writing this email to express my dissatisfaction with my recent travel experience with an Uber driver. Last Monday, October 5th, I booked Uber at 8.00 am. In the Uber app, the waiting time is 5 minutes, but the driver arrived 15 minutes later. I tried to connect with the driver to convey my urgency of reaching to office, but he did not attend my call. The driver's name is Andrew, and the vehicle number is CX8733 OYAfter he reached my place, he answered rudely to me when I asked the reason for the delay. After I entered the cab, I mentioned to the driver about my urgency of reaching the office. But, he shouted at me rudely, saying "it's not his problem". His body language sounded to be vague, and I felt threatened from inside. Even he didn't take me to the exact location and dropped me somewhere closer to my destination. I spent 10 minutes on foot again to reach my office. I would suggest your team train the uber drivers properly about behavioural training. Also, take the feedback given by passengers seriously and act on the drivers who are creating problems for the passengers. I hope you understand the situation, and I expect proper actions to be incorporated. Regards Felix
